Comlog Data Protection and Privacy Policy
Effective Date: January 30, 2024
Introduction
This Data Protection and Privacy Policy ("Policy") describes how Comlog collects, uses, and protects your personal information when you use our web application ("App") hosted at comlog.co.za. We are committed to protecting your privacy and ensuring your data is handled responsibly and in compliance with the South African Protection of Personal Information Act, 2013 (POPI Act).
Information We Collect
We collect two main types of personal information through the App:
- User Information: This includes information you provide when registering for an account, such as your name, email address, and phone number.
- Resident and Owner Information: This includes information about residents and owners of your residential complex, such as names, email addresses, and phone numbers. You, the trustee, provide this information on behalf of the residents and owners.
- Supplier Information: This includes contact information for suppliers relevant to your residential complex.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the App: We use your User Information to manage your account, provide access to the App's features, and send you important updates and information.
- To facilitate communication within your residential complex: We use Resident and Owner Details only as a source of informationto trustees.
- To manage suppliers: We use Supplier Information to facilitate communication with and management of suppliers relevant to your residential complex.
Data Sharing and Disclosure
We will never share or disclose your personal information to any third party except under the following circumstances:
- To comply with the law: We may disclose your information if required by law, such as in response to a court order or subpoena.
- To protect our rights and interests: We may disclose your information if necessary to protect our rights or interests, such as in the case of fraud or abuse.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Access controls: We restrict access to your information to authorized personnel only.
Your Rights
You have the following rights regarding your personal information:
- Right to access: You have the right to request access to your personal information that we hold.
- Right to rectify: You have the right to request the correction of any inaccurate or incomplete personal information.
- Right to erasure: You have the right to request the erasure of your personal information in certain circumstances.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal information.
- Right to object: You have the right to object to the processing of your personal information.
To exercise any of these rights, please contact us at dchpro87@gmail.com.
Cookies
We use cookies and similar technologies to authenticate users and monitor usage. This information helps us improve the App and provide a better user experience. You can control how cookies are used by adjusting your browser settings.
Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App. You are advised to review this Policy periodically for any changes.
Contact Us
If you have any questions about this Policy, please contact us at dchpro87@gmail.com.